Privacy policy

Olive & Pine ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you browse our site, place an order, or contact us, we may collect: your name, email address, shipping and billing address, phone number, payment information (processed securely by our payment provider, we do not store full card details), and order history. We also automatically collect certain technical information, such as your IP address, browser type, and browsing behaviour on our site, through cookies and similar technologies.

How We Use Your Information

We use your information to process and fulfill your orders, communicate with you about your orders, respond to customer service inquiries, send marketing communications if you have opted in, improve our website and product offerings, and prevent fraud.

Cookies

We use cookies and similar tracking technologies to operate our site, remember your preferences, and understand how visitors use our store. You can control cookies through your browser settings. See our Cookie Policy for more detail.

Sharing Your Information

We do not sell your personal information. We share information only with trusted third parties who help us operate our business, including payment processors, shipping carriers, email marketing platforms, and analytics providers. These providers are only permitted to use your information to perform services on our behalf.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the information below. We will respond within a reasonable timeframe in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@olivenpine.com, or by mail at Olive & Pine, 31-700 Dovercourt Dr, #77, Winnipeg, Manitoba R3Y 1X5, Canada.